Learn 2 Drive Centre Privacy Policy

Introduction

Learn2DriveCentre collects and processes your personal information in accordance with this privacy notice. This notice provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).
Learn2DriveCentre is owned and run by Chris Armitage 16 Bath Street Southport PR90DA

Information That We Collect From You
We will collect data directly from you (the customer) during telephone conversations, from email, text messaging, website chat box or from your parent or anyone else that you give permission to provide such information required to book driving lessons and form a contract with us. We may also collect payment data from telephone conversations, BACS transfers Paypal or from our website ecommerce facility.

How we use your personal data
•We use your personal data to provide our services or products to you. We may also use Customer Data to telephone, text, email and send you postal (direct mail), to ensure you are fully aware of our terms and conditions, booking confirmation and any other information we deem necessary to fulfil our contract with you.

•Upon the successful passing of your practical driving test, it’s our standard operating practice to request a photograph that we can place on our website and social media such as Facebook and Google My Business for marketing purposes. It is your absolute right to refuse or consent to having a photo taken and for its use as part of our marketing strategy.We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.

• User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Sharing or Disclosing Your Personal Data
Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide our services; these companies will process or store your information on our behalf.

•We use Theory Test Pro to provide Theory test preparation and training. We have a copy of their new and updated GDPR privacy policy.

•We ensure all processors acting on our behalf act in accordance with this privacy notice.

Your Rights
Under GDPR you have the right to access personal information that Learn2DriveCentre processes about you.
You can request from us information about –
•The personal data we hold about you
•The categories of personal data concerned
•The purposes of the processing
•Details to whom your personal data has/will be disclosed
•How long we retain your personal data
•If we did not collect the data directly from you, information about the source
You may also request from us the following-
•That we update any incomplete or inaccurate data about you
•Request that we delete your personal data in accordance with GDPR
You may request we action your rights by contacting us at Learn2DriveCentre 16 Bath Street Southport PR90DA or email info@learn2drivecentre.co.uk To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

Security & Safeguarding Measures
All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms. Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.

How Long We Retain Your Data
Learn2DriveCentre only retains personal information for as long as is necessary. For further details on our data retention periods please contact us.